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Honda Pilot Owners & Service Manuals

Honda Pilot: Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

Honda Pilot 2023-2024 (YG1/YG2) Owners Manual / Features / Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

Bluetooth HandsFreeLink (HFL) allows you to place and receive phone calls using your vehicle's audio system, without handling your cell phone.

Place your phone where you can get good reception.

To use HFL, you need a Bluetooth-compatible cell phone. For a list of compatible phones, pairing procedures, and special feature capabilities:

  • U.S.: Visit automobiles.honda.com/handsfreelink/, or call 1-888-528-7876.
  • Canada: For more information on smartphone compatibility, call 1-855-490-7351.

To use the system, the Bluetooth setting must be ON. If there is an active connection to Apple CarPlay, HFL is unavailable.

Voice control tips

  • Aim the vents away from the ceiling and close the windows, as noise coming from them may interfere with the microphone.
  • Press the button when you want to call a number using a phonebook name or a number.

    Speak clearly and naturally after a beep.

  • If the microphone picks up voices other than yours, the command may be misinterpreted.
  • To change the volume level, the volume level is able to change by the audio system's volume.

If there is no Favorite Contact entry in the system, the pop-up notification appears on the screen.

Bluetooth Wireless Technology

The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Honda Motor Co., Ltd., is under license. Other trademarks and trade names are those of their respective owners.

HFL Limitations

An incoming call on HFL will interrupt the audio system when it is playing. It will resume when the call is ended.

Using HFL

■ HFL Buttons

Using HFL / 9-in. Color Touchscreen - 2023-2024 Honda Pilot

*1: Models with A-type meter
*2: Models with B-type meter

(Talk) button: Press to access Voice Portal.

(Home) button*1: Press to go back to the home screen of the driver information interface.

Left Selector Wheel: Press the (Home) button*1. Roll up or down to select Phone on the driver information interface, and then press the left selector wheel.

While receiving a call, the incoming call screen is displayed on the driver information interface. You can pick up the call using the left selector wheel.

To go to the phone screen:

1. Press the button.

2. Select Phone to switch the display to the phone screen.

■ HFL Status Display

The audio/information screen notifies you when there is an incoming call.

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

The information that appears on the audio/ information screen varies between phone models.

■ Limitations for Manual Operation

Certain manual functions are disabled or inoperable while the vehicle is in motion.

You cannot select a grayed-out option until the vehicle is stopped.

Only previously stored, phonebook names, or numbers can be called using voice commands while the vehicle is in motion.

HFL Menus

The power mode must be in ACCESSORY or ON to use the system.

To use HFL, you must first pair your Bluetoothcompatible cell phone to the system while the vehicle is parked.

Some functions are limited while driving.

Phone settings screen

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Press the button.

2. Select Phone.

3. Select Settings.

Phone menu screen

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Press the button.

2. Select Phone.

■ Phone Setup

Your Bluetooth-compatible phone must be paired to the system before you can make and receive handsfree calls.

Phone Pairing Tips:

  • You cannot pair your phone while the vehicle is moving.
  • Up to six phones can be paired.
  • Your phone's battery may drain faster when it is paired to the system.

Once you have paired a phone, you can see it displayed on the screen with one or more icons on the right side.

These icons indicate the following:

The phone is compatible with Bluetooth Audio.

The phone can be used with HFL.

The phone is compatible with Apple CarPlay.

The phone is compatible with Android Auto.

If there is an active connection to Apple CarPlay or Android Auto, pairing of additional Bluetoothcompatible devices is unavailable.

Bluetooth setup

You can turn Bluetooth function on and off.

1. Press the button.

2. Select General Settings.

3. Select Connections.

4. Select Bluetooth.

5. Select Options.

6. Select Bluetooth, then select ON.

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

To pair a cell phone (when there is no phone paired to the system)

1. Select Phone.

2. Select Connect New Device.

3. Make sure your phone is in search or discoverable mode.

4. Select Honda Pilot from your phone.

  • If you want to pair a phone from this audio system, select Search for Devices, and then select your phone when it appears on the list.

5. The system gives you a pairing code on the audio/information screen.

  • Confirm if the pairing code on the screen and your phone match.

    This may vary by phone.

6. Select desired functions and then select Connect.

7. A notification appears on the screen if pairing is successful.

8. Select OK.

  • A confirmation message for phone data collection appears.

9. Select ON or OFF.

  • A confirmation message for HondaLink Assist appears.

10. Select Yes or No.

To change the currently paired phone

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Go to the phone settings screen.

2. Select Change Devices.

3. Select a phone to connect.

  • HFL disconnects the connected phone and starts searching for another paired phone.
  • You can set the connected phone priority. Select the box checked on the phone you want to prioritize.

4. Select , , or .

  • and can be selected simultaneously; however, when or is selected, and cannot be selected.

5. Select Apply.

If no other phones are found or paired when trying to switch to another phone, HFL will inform you that the original phone is connected again.

To pair other phones, select + Connect New Device from the Bluetooth screen.

To delete a paired phone

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Go to the phone settings screen.

2. Select Change Devices.

3. Select a phone you want to delete.

4. Select Options.

5. Select Delete Device.

6. A confirmation message appears on the screen. Select Delete.

■ Ringtone

You can change the ringtone setting.

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Go to the phone settings screen.

2. Select Ringtone.

3. Select Vehicle or Phone.

Vehicle: The fixed ringtone sounds from the speakers.

Phone: Depending on the make and model of the cell phone, the ringtone stored in the phone will sound if the phone is connected.

■ Automatic Transferring

If you get into the vehicle while you are on the phone, the call can be automatically transferred to HFL.

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Go to the phone settings screen.

2. Select Auto Phone Call Transfer.

3. Select ON or OFF.

■ Automatic Import of Cellular Phonebook and Call History

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

When Automatic Phone Sync is set to On: When your phone is paired, the contents of its phonebook and call history are automatically imported to the system.

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

Changing the Automatic Phone Sync setting

1. Go to the phone settings screen.

2. Select Auto Sync Phone.

3. Select ON or OFF.

When you select a name from the list in the cellular phonebook, you can see a category icon. The icons indicate what types of numbers are stored for that name.

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

On some phones, it may not be possible to import the category icons to the system.

The phonebook is updated after every connection.

Call history is updated after every connection or call.

■ Favorite Contacts

To add a favorite contact

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Select Phone.

2. Select Recent Calls, Contacts, or Keypad.

On the Recent Calls or Contacts screen

3. Select the star icon.

On the Keypad screen

3. Select Add to Favorite Contacts.

  • A notification appears on the screen if the favorite contact is successfully stored.
  • To remove the favorite contact, select the star icon again.

To edit a favorite contact

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Select Phone.

2. Select Favorite Contacts.

3. Select Edit on the favorite contacts entry you want to edit.

4. Select a setting you want.

5. Select Done.

To delete a favorite contact

1. Select Phone.

2. Select Favorite Contacts.

3. Select Edit on the favorite contacts entry you want to delete.

4. Select Remove.

5. A confirmation message appears on the screen. Select Yes.

■ Making a Call

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

You can make calls by inputting any phone number, or by using the imported Recent Calls, Favorite Contacts, and Contacts entries.

Once a call is connected, you can hear the voice of the person you are calling through the audio speakers.

While there is an active connection with Apple CarPlay, phone calls cannot be made with HandsFreeLink and are only made from Apple CarPlay.

To make a call using the imported phonebook

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Select Phone.

2. Select Contacts.

3. Select a name.

  • You can sort by First Name or Last Name. Select the icon on the upper right of the screen.

4. Select a number.

  • Dialing starts automatically.

To make a call using a phone number

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Select Phone.

2. Select Keypad.

3. Select a number.

  • Use the keyboard on the touch screen for entering numbers.

4. Select Call.

  • Dialing starts automatically.

To make a call using the Call History

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

Call history is stored by All, Dialed, Missed, and Received.

1. Select Phone.

2. Select Recent Calls.

  • You can sort by All, Dialed, Missed, or Received. Select the icon on the upper right of the screen.

3. Select a number.

  • Dialing starts automaticall

The call history displays the last 20 all, dialed, missed, or received calls.

(Appears only when a phone is connected to the system.)

To make a call using a favorite contacts entry

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Select Phone.

2. Select Favorite Contacts.

  • You can change the order of favorite contacts entries by selecting Reorder.

3. Select a number.

  • Dialing starts automatically.

■ Receiving a Call

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

When there is an incoming call, an audible notification sounds (if activated) and the Incoming Call... screen appears.

You can answer the call using the left selector wheel.

To pick up the call, roll up or down to select (answer) on the driver information interface and then press the left selector wheel.

  • If you want to decline or end the call, select (ignore) on the driver information interface using the left selector wheel.

Call Waiting

Select (answer) to put the current call on hold to answer the incoming call.

Select using the left selector wheel to return to the current call.

Select (ignore) to ignore the incoming call if you do not want to answer it.

Select if you want to hang up the current call.

You can select the icons on the audio/information screen instead of the and on the driver information interface.

■ Options During a Call

The following options are available during a call.

Mute: Mute your voice.

Use Handheld: Transfer a call from the system to your phone.

Keypad: Send numbers during a call. This is useful when you call a menu-driven phone system.

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

The available options are shown on the lower half of the screen.

Select the option.

  • The mute icon appears when Mute is selected when the other source screen other than the phone screen is displayed.

    Select Mute again to turn it off.

Keypad: Available on some phones.

You can select the icons on the audio/information screen.

■ In Case of Emergency

Your vehicle may not be able to connect to the operator if the battery level is low, the line is disconnected, or you do not have adequate cellular coverage.

You cannot use this emergency service when:

  • You travel outside the HondaLink service coverage areas.
  • There is a problem with the connecting devices, such as the microphones, speakers, or the unit itself.

You cannot operate other phone-related functions using the screen while talking to the operator.

Select Hang Up to terminate the connection to your vehicle.

Automatic collision notification

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

If your vehicle's airbags deploy or if the unit detects that the vehicle is severely impacted, your vehicle automatically will attempt to connect to the HondaLink operator. If connected, information about your vehicle, its location, and its condition can be sent to the operator*1; you also can speak to the operator when connected.

IMPORTANT: For vehicles equipped with HondaLink Assist, owner activation constitutes authorization for Honda to collect information from your vehicle needed to provide the service, and agreement to the Terms of Use at www.hondalink.com/ TermsAndConditions. In a crash, HondaLink Assist will attempt to notify emergency services but NEITHER HONDA NOR ITS SERVICE PROVIDERS GUARANTEE THAT SUCH NOTIFICATION WILL OCCUR.

Honda reserves the right to terminate HondaLink Assist services at any time or for any reason, and in the future may not be able to provide services due to changes in, or obsolescence of, technology integral to the service or changes in governmental regulation.

*1: Depending on your phone and adequate cellular coverage, your vehicle's location may not be sent to the operator.

If the unit fails to connect to the operator, it repeatedly tries until it succeeds.

To enable notification

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

1. Go to the phone settings screen.

2. Select HondaLink Assist.

3. Select Yes or No.

Setting options:

  • Yes: Notification is available.
  • No: Disable the feature.

Honda Pilot 2023-2024 (YG1/YG2) Owners Manual

Bluetooth HandsFreeLink - Models with 9-in. Color Touchscreen

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